Frequently Asked Questions
How does the subscription work?
Simply select your preferred arrangement size, choose your first bouquet, and set your delivery frequency. Once submitted, our team will review your request and confirm your subscription.
Can I switch between subscription plans?
Yes, you can upgrade or adjust your subscription plan at any time. Our team will assist you with any changes.
Can I choose the bouquet for each delivery?
You can select your first arrangement. For subsequent deliveries, each piece is thoughtfully curated by our designers, offering a refined element of surprise with every rotation.
Do you offer custom-made arrangements?
Yes. At Gunay Studio, we specialize in bespoke floral designs tailored to your space, style, and preferences.
What are your flowers made from?
Our arrangements are crafted from high-quality materials often referred to as “silk flowers,” including premium fabrics, polymers, and natural elements. Each piece is carefully handcrafted in Brussels, Belgium.
How long does delivery take?
Once your order is confirmed, your first arrangement will be delivered within 1–2 working days.
Where do you deliver?
We currently deliver within Dubai, UAE. For other locations, please contact our sales team at contact@gunay.ae.
Do you sell vases separately?
Yes, we offer a curated selection of vases to complement our floral arrangements.
Can I cancel my subscription?
You may modify your subscription at any time. Please note that a fee may apply for early cancellations. We recommend reviewing our Terms & Conditions for full details.